Megapolis is committed to providing excellent customer service. We believe that Customer Relationship Management (CRM) and after-sales support are crucial in ensuring a completely satisfactory experience for apartment buyers.

Our primary goal is to create a happy living experience for both residents and tenants. In pursuit of this, Megapolis has established a dedicated customer care department that serves as a single point of contact for addressing customer issues. This department focuses on building strong relationships with customers by offering personalized solutions based on their inputs and requirements.

The department handles various issues on a day-to-day basis, including:

Apartment Resale

If you wish to sell your home, you can approach us and our team will assist you throughout the process. We will help you find prospective buyers, share information with customers, facilitate registration and documentation formalities, and bring buyers and sellers together on a transparent platform.

Apartment Rentals

We also provide assistance in finding customers for those looking to rent out their apartments. We will take care of transaction hassles such as verifying document authenticity and legalized attestation on your behalf.

New Apartment Possession-related Issues

The customer care department is available to address any issues or concerns related to the possession of a new apartment.

Customer Feedback & Grievances

We value customer feedback and take it seriously. The customer care department is responsible for handling feedback and addressing customer grievances.

To get in touch with the Customer Care Department, you can write to them at or call +91 8956 88 88 00

For specific inquiries related to apartment rentals or resale, you can contact

If you prefer a face-to-face interaction, you are welcome to visit the Megapolis office anytime between 10 am and 6 pm.